#UKMicrosoft365club14Mar2018 @ etc.venues – Westminster Bridge – County Hall
[Last event i attended was in September 2017]
Host Levente Nagy/Microsoft
Reminder from Levente – If you do not have access to the dedicated Yammer group, email ukreg@microsoft.com
Before we started Brett encouraged us to download a couple of apps to be introduced after lunch
Levente started with digital transformation 
⁃ Covering trends in the workplace, worker styles and employees moving from routine to creativity
⁃ Microsoft 365 – unlocks creativity, built for teamwork, integrated for simplicity and intelligent security.
Agenda 
First up was Dinesh from BAT, responsible for IT in E.M.E.A.
⁃ (About us)
⁃ Worked with Marketing (message) and introduced self-serve (empowering users)…
⁃ Every user upgraded themselves
⁃ Driving user adoption 
⁃ Includes “top 5 productivity hacks” (think tips, trips and traps)
⁃ Perfect role for Graduates, right skills, excellent all round experience.
⁃ “Users have gone crazy for PowerBI”
⁃ Gamification- could add “badges” to profiles etc 
⁃ Microsoft stream has been useful
⁃ Success – bill of materials 
⁃ Session ended with a Q&A
10.46 – Beth MD (Behavioral Architect)
⁃ Beth offered some clarity that sharepoint (used to share) onedrive (used for own)
⁃ Some troublesome facts 
- Behavior change is discretionary
- it’s not about I.t.
- Adoption takes time!
11.15 – National Grid (Susan Shaw and Ian Balfour)
– meet National Grid 
⁃ Started with a vision statement, drove conversation about how to use these new tools
⁃ Project sponsored by CIDO…
⁃ 24 new office 365 champions identified to drive change (220+) engaged in workshop – build adoption change network
⁃ where do you see the greatest challenge for introducing new ways of working…
⁃ 4 key behavioral changes 
⁃ Linked adoption to the business excellence/ efficiency teams to help drive business take up.
⁃ (Ian Business change person)
⁃ 6 sigma (downtime) what is lean? MUDA
⁃ So what…
⁃ Lessons learned
⁃ Exploit, adoption, no silver bullet, not possible without top down
⁃ Does not end – evergreen
⁃ 11.20 – Q&A
⁃ 11.30 – Microsoft 365 demo
⁃ (Including capability update & demos)
⁃ <Dan> demonstrated a day in the life of Megan – who had accidentally deleted some files…
⁃ Onedrive – self-serve file restore
⁃ Spam – Microsoft global security…
⁃ 12.00 – Astra Zeneca and teams
⁃ Rachel Calthorpe – IT Apprenticeship
⁃ Collaboration team
⁃ Simplification theme
⁃ Business drivers
⁃ – lots of emails cc’d
⁃ Documents/files and tools all over the place
⁃ Mobile – something reliable, secure and quick to use – connecting the right people instantly.
⁃ Leveraging Microsoft fastrack service
⁃ If it’s in teams – will respond there and not via email, all need to be in it…
Product manager for teams – Kerri Hollis
⁃ We just won and award .. new features (enterprise connect – watch on demand later) 
⁃ Enterprise voice for the cloud 
⁃ Customer success kit…
⁃ Resources…
13.30 – accessibility in Microsoft365 with Brett Johnson brettjo@ms.com – TSD, Accessibility in Modern workplace
⁃ Soundscape, seeing AI
⁃ Accessibility 
⁃ Introduction to Windows 10 contrast controls 
⁃ – Win +<CTRL>+C
⁃ PowerPoint inserting pictures, shows design ideas and provides <alt text>
⁃ MS Word, settings, proofing, gramma
⁃ View menu then “learning tools”
⁃ Onenote, learning tools – add-in
⁃ Translate
⁃ Demo followed where we used the translator app which processed showed in real-time a translation into the language of your choice.
⁃ Jonathan and Brian (business customers, knowledge management)
⁃ Critical success factors 
⁃ Executive support & charter 
⁃ Knowledge managers and adoption champions (more technical)
⁃ Success stories (idea to use drone in chimney assessments, asset h/w spare parts, executive realization)
⁃ Individual recognition and reward drives behavior change.
⁃ Specific Yammer o365 support groups for each Microsoft application/production – mainly supported by business users and not I.T.
⁃ Lessons learned 
⁃ When & what to use 
⁃ CSF 
⁃ 14.12 – Q&A
15.00 – M.O.J. (⁃ Peter Hanney – lead EUCS architect)
⁃ Focus on the how
⁃ 4 strategic priorities (see slide…)
⁃ End User Computing Solutions = ppa- personal productivity apps
⁃ Cookie cutter approach
⁃ Comms message, general awareness communication, branded message
⁃ Multiple comms channels
⁃ – posters
⁃ – Emails
⁃ – Message of the day
⁃ – Film, intranet, hunts and tips, user guides
⁃ – Tech bars and demos
⁃ Then came the discussion with “security”
⁃ “Microsoft deliver for maximum adoption and not necessarily for maximum security”
Ends with Q&A
Some final closing slides
