UK Microsoft 365 club – 14Mar2018

#UKMicrosoft365club14Mar2018 @ etc.venues – Westminster Bridge – County Hall

[Last event i attended was in September 2017]

Host Levente Nagy/Microsoft

Reminder from Levente – If you do not have access to the dedicated Yammer group, email ukreg@microsoft.com

Before we started Brett encouraged us to download a couple of apps to be introduced after lunch

Levente started with digital transformation 

⁃ Covering trends in the workplace, worker styles and employees moving from routine to creativity

⁃ Microsoft 365 – unlocks creativity, built for teamwork, integrated for simplicity and intelligent security.

Agenda 

First up was Dinesh from BAT, responsible for IT in E.M.E.A.

⁃ (About us)

⁃ Worked with Marketing (message) and introduced self-serve (empowering users)…

⁃ Every user upgraded themselves

⁃ Driving user adoption 

⁃ Includes “top 5 productivity hacks” (think tips, trips and traps)

⁃ Perfect role for Graduates, right skills, excellent all round experience.

⁃ “Users have gone crazy for PowerBI”

⁃ Gamification- could add “badges” to profiles etc 

⁃ Microsoft stream has been useful

⁃ Success – bill of materials 

⁃ Session ended with a Q&A

10.46 – Beth MD (Behavioral Architect)

⁃ Beth offered some clarity that sharepoint (used to share) onedrive (used for own)

⁃ Some troublesome facts 

  • Behavior change is discretionary
  • it’s not about I.t.
  • Adoption takes time!

11.15 – National Grid (Susan Shaw and Ian Balfour)

– meet National Grid 

⁃ Started with a vision statement, drove conversation about how to use these new tools

⁃ Project sponsored by CIDO…

⁃ 24 new office 365 champions identified to drive change (220+) engaged in workshop – build adoption change network

⁃ where do you see the greatest challenge for introducing new ways of working…

⁃ 4 key behavioral changes 

⁃ Linked adoption to the business excellence/ efficiency teams to help drive business take up.

⁃ (Ian Business change person)

⁃ 6 sigma (downtime) what is lean? MUDA

⁃ So what…

⁃ Lessons learned

⁃ Exploit, adoption, no silver bullet, not possible without top down

⁃ Does not end – evergreen

⁃ 11.20 – Q&A

⁃ 11.30 – Microsoft 365 demo

⁃ (Including capability update & demos)

⁃ <Dan> demonstrated a day in the life of Megan – who had accidentally deleted some files…

⁃ Onedrive – self-serve file restore

⁃ Spam – Microsoft global security…

⁃ 12.00 – Astra Zeneca and teams

⁃ Rachel Calthorpe – IT Apprenticeship

⁃ Collaboration team

⁃ Simplification theme

⁃ Business drivers

⁃ – lots of emails cc’d

⁃ Documents/files and tools all over the place

⁃ Mobile – something reliable, secure and quick to use – connecting the right people instantly.

⁃ Leveraging Microsoft fastrack service

⁃ If it’s in teams – will respond there and not via email, all need to be in it…

Product manager for teams – Kerri Hollis

⁃ We just won and award .. new features (enterprise connect – watch on demand later) 

⁃ Enterprise voice for the cloud 

⁃ Customer success kit…

⁃ Resources…

13.30 – accessibility in Microsoft365 with Brett Johnson brettjo@ms.com – TSD, Accessibility in Modern workplace

⁃ Soundscape, seeing AI

⁃ Accessibility 

⁃ Introduction to Windows 10 contrast controls 

⁃ – Win +<CTRL>+C

⁃ PowerPoint inserting pictures, shows design ideas and provides <alt text>

⁃ MS Word, settings, proofing, gramma

⁃ View menu then “learning tools”

⁃ Onenote, learning tools – add-in

⁃ Translate

⁃ Demo followed where we used the translator app which processed showed in real-time a translation into the language of your choice.

14.00 – engie

⁃ Jonathan and Brian (business customers, knowledge management)

⁃ Critical success factors 

⁃ Executive support & charter 

⁃ Knowledge managers and adoption champions (more technical)

⁃ Success stories (idea to use drone in chimney assessments, asset h/w spare parts, executive realization)

⁃ Individual recognition and reward drives behavior change.

⁃ Specific Yammer o365 support groups for each Microsoft application/production – mainly supported by business users and not I.T.

⁃ Lessons learned 

⁃ When & what to use 

⁃ CSF 

⁃ 14.12 – Q&A

15.00 – M.O.J. (⁃ Peter Hanney – lead EUCS architect)

⁃ Focus on the how

⁃ 4 strategic priorities (see slide…)

⁃ End User Computing Solutions = ppa- personal productivity apps

⁃ Cookie cutter approach

⁃ Comms message, general awareness communication, branded message

⁃ Multiple comms channels

⁃ – posters

⁃ – Emails

⁃ – Message of the day

⁃ – Film, intranet, hunts and tips, user guides

⁃ – Tech bars and demos

⁃ Then came the discussion with “security”

⁃ “Microsoft deliver for maximum adoption and not necessarily for maximum security”

Ends with Q&A

Some final closing slides